Terms & Conditions / Terms of Sale

Last updated: 17 August 2026


These Terms & Conditions (“Terms”) govern your use of the Aiterra Studio website and your purchase and use of our digital products, educational materials, online lessons, courses, guides, and related services.


Aiterra Studio is operated by DREAM & DRAW LTD, a company registered in England and Wales under company number 15992414, with its registered office at 347 Barking Road, London, England, E13 8EE (“Aiterra Studio”, “we”, “us”, or “our”).


By accessing our website, purchasing a product, creating an account, or using our services, you agree to these Terms.


If you do not agree with these Terms, please do not purchase or use our products or services.


1. Our Products and Services


Aiterra Studio provides digital educational products and services, which may include:


digital guides and ebooks;

downloadable PDF files and other digital materials;

online lessons and tutorials;

recorded video courses;

educational programs and workshops;

templates, prompts, examples, worksheets, and supporting materials;

AI-related educational content;

access to online learning platforms or members-only areas;

other digital educational products described on our website.


The specific content, format, access period, price, and features of each product are described on the relevant product or checkout page.


Unless expressly stated otherwise, our products are delivered digitally and no physical product will be shipped.


2. Orders and Contract Formation


By placing an order, you are making an offer to purchase the selected product under these Terms.


A contract between you and us is formed when your payment has been successfully processed and we provide confirmation of your purchase or access to the purchased product.


We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, payment errors, technical errors, incorrect pricing, misuse of our services, or violation of these Terms.


If we cancel an order after payment has been received and before the digital product or service has been supplied, we will refund the applicable payment.


3. Prices and Payment


Prices are displayed on the relevant product or checkout page.


Depending on your location, applicable taxes, including VAT, sales tax, or other taxes, may be added to the displayed price or included in the price.


Payments may be processed by third-party payment providers. Their own terms and privacy policies may also apply to your payment.


You are responsible for providing accurate billing and payment information.


If your bank, card issuer, PayPal, or another payment provider applies currency conversion fees, international transaction fees, or other charges, those charges are outside our control.


4. Digital Delivery and Access


Digital products may be delivered by:


email;

a download link;

access to an online account or learning platform;

another electronic delivery method described at checkout.


You are responsible for providing a valid email address and ensuring that you can receive our transactional emails.


Access instructions may be sent to the email address provided during purchase.


If you do not receive your product or access instructions, please contact us at support@aiterrastudio.com.


5. Digital Content and Right of Cancellation


Some of our products consist of digital content supplied immediately after purchase.


If you are located in the United Kingdom, European Union, European Economic Area, or another jurisdiction that provides a statutory cancellation or withdrawal period for digital purchases, you may have a legal right to cancel your purchase within a specified period.


However, where permitted by applicable law, if you expressly request or consent to immediate access to digital content before the end of the applicable cancellation period and acknowledge that you will lose your right to cancel once supply of the digital content begins, your statutory cancellation or withdrawal right may end when access or downloading begins.


Where legally required, we may ask you to provide this consent and acknowledgement during checkout.


Nothing in these Terms limits any cancellation, refund, or consumer rights that cannot legally be excluded under the laws applicable to you.


6. Refunds


Because our products are primarily digital products that can be accessed, viewed, or downloaded immediately, purchases are generally non-refundable once digital delivery or access has begun, except where:


a refund is required by applicable law;

the product is faulty or materially different from its description;

we are unable to provide the purchased product or access; or

we expressly offer a refund or money-back guarantee for a particular product.


Any specific refund guarantee displayed on a product page forms part of the terms applicable to that product.


A change of mind after accessing or downloading digital content does not automatically entitle you to a refund where applicable law permits the right of cancellation to be waived.


To request a refund where you believe you are legally or contractually entitled to one, contact support@aiterrastudio.com and provide the email address used for the purchase and relevant order information.


Nothing in this section affects your mandatory statutory rights.


7. Courses and Online Lessons


Where you purchase an online course or lesson, your purchase gives you a personal, limited, non-transferable right to access the course according to the conditions stated on the product page.


“Lifetime access”, where specifically offered, means access for as long as we continue to operate and make that particular digital product available through our website or learning infrastructure. It does not mean the lifetime of the purchaser or guarantee that a particular platform, technology, or service will operate indefinitely.


We may make reasonable changes to the technical platform through which content is provided.


We may also update, improve, reorganise, replace, or remove individual materials where reasonably necessary, provided that this does not materially deprive you of the product you purchased.


8. Personal Use Licence


Unless expressly stated otherwise, all products purchased from Aiterra Studio are licensed to you for your personal, non-commercial use only.


Your purchase does not transfer ownership of the intellectual property to you.


You may use the purchased materials for your own learning and education.


You may not, without our prior written permission:


copy or reproduce our products for distribution;

share purchased files or course access with another person;

upload our products to file-sharing websites, cloud folders, social networks, communities, forums, or other platforms for access by others;

resell, sublicense, rent, distribute, or give away our products;

publish substantial portions of our lessons, guides, videos, PDFs, or other materials;

record or redistribute course videos;

remove copyright notices or branding;

create substantially derivative commercial educational products based on our materials;

use our materials to create competing courses, guides, training products, or content libraries.


Each purchase is intended for one individual user unless the product page expressly states otherwise.


9. Intellectual Property


All content made available by Aiterra Studio, including but not limited to:


text;

videos;

lessons;

guides;

PDFs;

graphics;

illustrations;

photographs;

designs;

templates;

prompts;

course structures;

educational materials;

website content;

branding and logos,


is owned by or licensed to DREAM & DRAW LTD and is protected by applicable copyright, trademark, and other intellectual property laws.


Except for the limited personal-use licence expressly granted under these Terms, no intellectual property rights are transferred to you.


10. AI-Related Educational Content


Some Aiterra Studio products may teach or demonstrate the use of artificial intelligence tools, software, platforms, models, or third-party services.


AI technologies and third-party services change frequently. Features, interfaces, pricing, availability, output quality, policies, and functionality shown in a course or guide may therefore change after publication.


We may update educational materials from time to time, but we do not guarantee that every lesson, screenshot, instruction, prompt, workflow, or reference will remain current indefinitely.


Unless expressly stated otherwise, the purchase of an Aiterra Studio product does not include subscriptions, credits, licences, or paid access to third-party AI tools or services.


You are responsible for complying with the terms, policies, intellectual property rules, and applicable laws relating to any third-party AI service you choose to use.


11. Educational Purposes and No Guarantee of Results


Our products are provided for educational and informational purposes.


Examples, demonstrations, strategies, workflows, prompts, business applications, creative techniques, and other materials are intended to help you learn and develop your own skills.


We do not guarantee any particular result from using our products.


In particular, we do not guarantee:


income or revenue;

business growth;

employment or professional opportunities;

audience growth;

productivity improvements;

specific AI-generated results;

acceptance of AI-generated content by third-party platforms;

continued availability of any third-party AI tool or feature.


Your results depend on many factors outside our control, including your own implementation, experience, circumstances, and third-party services.


12. Third-Party Tools and Services


Our educational content may refer to or demonstrate third-party products and services.


These may include AI platforms, software, websites, applications, payment services, hosting providers, or other external services.


Unless expressly stated otherwise, these third parties are independent from Aiterra Studio.


Your use of a third-party service is governed by that provider’s own terms, policies, pricing, and conditions.


We are not responsible for changes made by third-party providers, including changes to their products, prices, availability, functionality, terms, or policies.


References to third-party products do not necessarily constitute an endorsement or partnership.


13. Accounts and Security


Some products may require you to create an account.


You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.


You must not share your account or course access with other people unless we expressly permit this.


If you believe that your account has been accessed without permission, please contact us promptly.


We may temporarily restrict access where reasonably necessary to investigate suspected unauthorised account sharing, fraud, security issues, or violations of these Terms.


14. Acceptable Use


You must not use our website, products, or services:


for unlawful purposes;

to infringe the rights of another person;

to interfere with the security or operation of our website or learning platform;

to attempt to gain unauthorised access to accounts or systems;

to distribute malware or malicious code;

to scrape, systematically download, or automatically extract our protected content;

to circumvent access controls;

to make purchased content available to unauthorised third parties.


We may suspend or terminate access where there is a serious or repeated violation of these Terms.


15. Availability and Technical Issues


We aim to keep our website and digital products reasonably available, but uninterrupted access cannot be guaranteed.


Temporary interruptions may occur because of maintenance, hosting issues, software updates, internet outages, third-party platform failures, security incidents, or circumstances outside our reasonable control.


Where a technical issue prevents you from accessing a purchased product, please contact support@aiterrastudio.com, and we will take reasonable steps to restore access.


16. Promotional Offers and Discounts


We may offer discounts, promotional prices, coupons, launch prices, or limited-time offers.


Unless otherwise stated:


promotions cannot be combined;

discounts cannot be applied retrospectively to previous purchases;

promotional prices may change or expire at any time according to the conditions of the promotion.


A later reduction in price does not entitle a previous purchaser to a refund of the difference.


17. Email Communications


We may send you transactional emails necessary to provide products or services you have purchased, including order confirmations, receipts, access instructions, account information, security notices, and important service communications.


Where permitted by applicable law and where you have provided any consent required by law, we may separately send marketing communications, including information about new products, courses, promotions, and educational content.


You can unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages.


Unsubscribing from marketing communications does not prevent us from sending transactional or service communications that are necessary in connection with your purchases or account.


18. Privacy


Our collection and use of personal information is governed by our Privacy Policy.


Where applicable, our use of cookies and similar technologies is also described in our Cookie Policy or cookie notice.


These documents should be read together with these Terms.


19. Limitation of Liability


Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.


Subject to those limitations, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control.


If you purchase our products as a consumer, nothing in these Terms affects your mandatory consumer rights.


To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of our educational products or reliance on third-party services discussed in them.


20. Business Users


If you purchase or use our products wholly or mainly for purposes relating to your trade, business, craft, or profession, you are acting as a business user rather than a consumer.


To the maximum extent permitted by applicable law, we will not be liable to business users for loss of profits, revenue, business opportunities, anticipated savings, goodwill, or indirect or consequential losses.


Nothing in this section excludes liability that cannot legally be excluded.


21. Suspension and Termination


We may suspend or terminate access to a digital product or account where reasonably necessary because of:


fraudulent activity;

chargeback abuse;

unauthorised sharing or redistribution;

intellectual property infringement;

serious or repeated violation of these Terms;

attempts to compromise our website, systems, or other users.


Where appropriate, we may first contact you and provide an opportunity to resolve the issue.


Termination resulting from a material violation of these Terms does not automatically entitle you to a refund, subject always to your mandatory legal rights.


22. Changes to These Terms


We may update these Terms from time to time to reflect changes in our services, business, technology, or applicable law.


The current version will be published on our website with the date of the latest update.


Changes will not retrospectively remove rights that you already have in relation to a completed purchase where applicable law does not permit us to do so.


23. Governing Law and Jurisdiction


These Terms and any contract between you and us are governed by the laws of England and Wales.


If you are a consumer residing outside England and Wales, you may also benefit from mandatory consumer protection laws applicable in your country or state of residence. Nothing in these Terms is intended to deprive you of protections that cannot legally be excluded by contract.


Any dispute may be brought before the courts having jurisdiction under applicable law.


24. Severability


If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.


25. Entire Agreement


These Terms, together with the relevant product description, checkout information, Privacy Policy, and any specific terms expressly applicable to a product, constitute the agreement between you and us concerning your purchase and use of that product.


26. Contact Us


If you have questions about these Terms, your purchase, or access to a product, please contact:


DREAM & DRAW LTD

Trading as Aiterra Studio

Company number: 15992414

Registered in England and Wales

Registered office: 347 Barking Road, London, England, E13 8EE

Email: support@aiterrastudio.com

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